How to Successfully Navigate a Homepage Redesign

In this post, we cover how to manage stakeholder expectations about content during a homepage redesign and beyond.
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Content Governance: Questions to Ask Before Launching a User Forum or Community Site

She said WHAT!? Don’t be taken aback by angry trolls. Here are the policies you need to put in place before you launch a Facebook page or online community.
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Content Governance: Categories vs. Tags

Your blog has a sprawling list of tags and categories. How can you build a taxonomy that helps your customers find what they’re looking for?
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